Refund Policy

Last Updated: July 23, 2026

This policy explains when and how Wonda Daily issues refunds for subscription payments. Payments are processed securely by Flutterwave.

1. Subscription Fees

Wonda Daily offers Monthly and Annual subscription plans. All subscription fees are charged in advance for the applicable billing period. By subscribing, you authorise Wonda Daily to charge your selected payment method at the start of each billing period.

2. General Non-Refund Policy

Subscription fees are generally non-refundable once a billing period has begun. We do not issue pro-rated refunds for unused days when a subscription is cancelled mid-period. Your access continues until the end of the paid period after which no further charges are made.

3. Eligible Refund Cases

We will issue a full refund in the following situations:

• Duplicate charge: You were billed more than once for the same subscription period due to a payment processing error.
• Accidental subscription: You subscribed unintentionally and contact us within 48 hours of the charge, before any premium content has been accessed.
• Service unavailability: Wonda Daily experienced a prolonged technical outage (exceeding 72 continuous hours) that prevented access to the app during your paid period, through no fault of your device or internet connection.

4. How to Request a Refund

To request a refund, email us at hello@wondaforkids.com within 7 days of the charge. Include:

• The email address registered to your Wonda Daily account
• The date and amount of the charge
• A brief description of the reason for your request

We will review your request and respond within 3 business days.

5. Refund Processing

Approved refunds are returned to the original payment method used at the time of purchase. Processing time is typically 5–10 business days, depending on your bank or card issuer. We cannot redirect refunds to a different payment method.

6. Chargebacks

If you believe a charge is unauthorised, please contact us before initiating a chargeback with your bank. We will work with you to resolve the issue quickly. Chargebacks filed without prior contact may result in account suspension while the dispute is under review.

7. Free Trial

Wonda Daily offers a free trial for new accounts. You will not be charged during the trial period. If you subscribe after the trial and later request a refund, the trial period is not counted toward any refund eligibility window.

8. Contact

For any billing or refund questions, reach us at hello@wondaforkids.com.